As a customer focused design & technology leader my mission is to help companies drive profitability and create memorable experiences. By using CX design methods and tools, I design and deliver new concepts and optimise existing products, services and experiences to help companies become more customer centric.
I have 10+ years experience in software-as-a-service, creative agencies, systems integrations and digital marketing. I have worked with some of the worlds most renowned and respected brands across financial services, retail, education, sports & recreation and non for profit.
• Public Speaking
• Design Thinking
• Experience Design
• Technology Adoption
• Creative Strategy
• Business Storytelling
• 2002, Wilson Prize
• 2013, ExactTarget Innovation Award
• 2014, ExactTarget Orange Award
• South America